Our IT managed services include monitoring, backup, DR, remote and onsite maintenance and support to keep your IT systems running smoothly. Managed services reduces risk by delivering effective and proactive solutions to your technology issues. Flexible support options allow for a fixed monthly fee with no surprises or casual support billed in 15 minute increments.
Providing you with the best assistance
1. IT support options for small,
medium and large businesses
2. Sydney based helpdesk
3. Remote and onsite support
4. Proactive monitoring
5. Account Management
IT Support options
We can cater an IT support package to your business’s needs. These options are designed to give your business a dedicated IT team that know your site and requirements. The options include fixed monthly contracts with no surprises or casual support billed monthly.
As a part of some of our managed service packages we include proactive monitoring where we are alerted to any potential issues that can occur. In most cases we can fix the issue before it affects any of your users.
Sydney Based helpdesk
If you encounter an IT issues, our support team responds quickly to address the issue and keep your users running smoothly. Our friendly and experienced engineers are all based locally to ensure that you always receive the highest level of support. If the issue is a little more complicated, then our engineers are all able to go out onsite to help with those harder problems.
We provide each client with a dedicated account manager so you are always dealing with someone who understands your business and IT history. Your account manager will stay in contact with you regularly to deliver reports and a better understanding of your IT environment.